Innovations will Improve Care, Better Outcomes and Reduce Healthcare Expenses

Arthurdale, WV (May 10, 2016) – Hospice Care Corporation (HCC), one of the largest and oldest non-profit hospice organizations in West Virginia is excited to formalize a partnership with Capital Caring, a nearly 40-year-old non-profit hospice organization in Maryland, Virginia, and Washington, DC. The joint operating agreement between these organizations will better utilize resources and maximize opportunities for both providers.

Both community-based, non-profit hospices share the same philosophy in core values, mission, and vision; combined with nearly seventy years of experience providing hospice care. This collaboration brings innovative solutions to improve quality of care with better patient outcomes, and to compete as a non-profit in an ever increasingly for-profit world. The two hospices have been informally collaborating for almost a decade. Malene Davis, President and CEO of Capital Caring, is a native West Virginian and was the first employee of Hospice Care Corporation more than 30 years ago. As its Founding President, Davis has continued to mentor HCC by sharing best practices, industry news and updates, and advancements in the hospice industry. This relationship has benefited HCC; however, it is time to join forces in this ever-changing healthcare environment.

“Over the past decade, I have been very fortunate to work at Capital Caring, in our nation’s capital, while mentoring Hospice Care as the Founding President. I was able to apply the knowledge I gained at Hospice Care to my work at Capital Caring, which helped me fulfill Capital’s mission to simply improve care for our neighborhoods in need. Working closely with government healthcare entities enabled me to multiply my knowledge, and now bring it back home to West Virginia. We are now blessed to have things come full circle and for these two community based hospices to join forces to build a stronger and more enduring Hospice Care Corporation,” said Ms. Davis.

This collaboration comes at a time when patients and families need end-of-life care that is adapting along with the ever-changing healthcare landscape. And when non-profits need to create efficiencies both in back office work sharing and hands on training and procedures.

In May, HCC is introducing TeleCaring, which will create an added layer of care to help caregivers and patients in their homes. TeleCaring is a proactive daily tuck-in call, which has been proven at Capital Caring to improve continuity of care, reduce costly trips to the emergency room, and help patients and families to have more confidence in their daily routine.

“The feedback on TeleCaring has been amazing, from families, caregivers, and staff. It’s a game changer. People are being coached through this journey. Some of our patients are 80 and 90 years old, and I cannot think of a group more deserving of this kind of care,” said Davis.

Hospice Care and Capital Caring both fill unmet patient care needs by taking on complicated diagnoses, making sure hospice pediatric care is available to our communities, and more that is not provided by other end-of-life care providers. In a majority of cases, Medicare’s Hospice Benefit or commercial insurance plans make advanced illness care available at no cost, but West Virginia currently ranks 42nd in hospice utilization rates nationwide, so partnerships like this are critical to getting West Virginians the care they need and deserve.

About Hospice Care:

Hospice Care Corporation, a 501 (c) (3), non-profit organization, is dedicated to serving the terminally ill and their families individuals transitioning through life-limiting illness while providing outreach, education and expertise in grief support to the entire community. Hospice Care Corporation serves 12 counties in West Virginia since 1983. It is owned by the communities it serves in North Central West Virginia. In fact, Hospice Care is one of a few not for profit, stand-alone hospices serving this area. For more information on what we do please visit our web site at or call us at 1-800-350-1161.

About Capital Caring:

Since 1977, Capital Caring has simply improved care for those facing life-limiting illness through direct support of patients and their families, public education and advocacy. Since its inception, Capital Caring has provided hospice, palliative care and counseling to more than 84,000 patients and their families. Nearly 800 employees and 1,000 volunteers have traveled more than 1.8 million miles to provide these services to nearly 1,200 patients each day. As one of the nation’s oldest and largest non-profit providers of hospice and palliative care, Capital Caring is proud to provide nearly $3 million in charitable care to families in need annually. To learn more about Capital Caring visit

Camp Nabe (Nah' bee) is a bereavement camp designed for children 6-14 who have experienced the death of a loved one. The camp is offered at no cost and is open to any child in West Virginia. The event contains fun activities intermixed with coping skills and appropriate alternatives in expressing their grief.

Since 1996, Hospice Care Corporation has held Camp Nabe to support children and teens in West Virginia who have lost a loved one. Camp Nabe provides the opportunity to spend a day with their peers who have also experienced loss. This day camp is free of charge and is open to any child age 6 – 14. Campers discover that they can live life in a changed world with a new relationship to their loved one who has died.

Camp Nabe focuses on the unique grief process of children. Utilizing fun activities, trained counsellors, art therapy, and large and small group activities, the Camp empowers each Child to be able to express their grief and successfully cope with the feelings of their loss.

Help for the Whole Family

The pain of a death affects the whole family. As adults, we often are at a loss at both how to help the child we love who is hurting, and how to take time to heal ourselves.

Camp Nabe runs concurrent sessions for the adult(s) in the child’s life. The purpose is that each family member is individually strengthened and supported so that the entire family can move forward together on their journey of grief to a place of new normal.

If you are interested in for your child(ren) attending camp and being a part of our adult(s) concurrent sessions, or volunteering in a professional or support capacity, please download the applications below or call us at 1-800-350-1161.

Adult Volunteer Application

Nabe Camper Application

Right Patient, Right Care, Right Time WVU Nursing Alum Malene Davis inspires nurses to support hospice patients Monday, February 1, 2016 If there’s one color Malene Davis does not like, it’s beige. “I had always been told in my MBA classes to be colorful, but don’t be beige,” said Davis, CEO of Capital Caring. “What that meant to me was analyze the situation, understand what matters, then take a principled stance — and always be bold. I’ve tried to live my personal and professional life like that and inspire and motivate others to do the same.” On a recent afternoon, Davis sat at a desk in Hospice Care Corporation’s headquarters in Arthurdale, West Virginia – in a room that previously served as Eleanor Roosevelt’s quarters. Dressed in a bright coral dress, the WVU School of Nursing alum reminisced about her colorful career. She started as a nurse at the former University Hospital, where she cared for oncology, ENT, and neurosurgery patients. “I wondered what would happen to them once they left the hospital,” Davis said. “In these very rural counties, what kind of help would they have at home? That’s a little beyond what the hospital can be concerned about on a daily basis.” With a goal of working in hospital administration, the Preston County native went on to earn her Master of Business Administration from WVU. “At that time, there were not many RN, MBAs,” Davis shared. “They really didn’t know what exactly to do with me. They kept trying to corral me back into the nursing department. I felt like I could make a change in how hospitals were run. That was very ambitious for a 24-year-old. I wanted something that married management and nursing.” Then, one day in 1988, Davis came across an ad – about the size of a Splenda pack – in the Preston County Journal, seeking someone to run a hospice. “It was a start-up, a small group of volunteers who were trying to get a hospice off the ground,” she recalled, referring to Hospice Care Corporation. “So I applied. When I went to interview, the floor was beige, the walls were beige, the pants of every person interviewing me were beige. It was a Forrest Gump moment, as in ‘Run, Malene, run!’” Encouraged by her father, Davis took the job. She served as president and CEO of Hospice Care Corporation for 19 years. “Being in Eleanor’s place, I used to sit here and wonder, ‘What would Eleanor think about how Arthurdale turned out?’ Here she was, a woman of means, but she had this spirit about her. She really wanted people to be able to do better. That’s what developing and creating Hospice Care Corporation meant to me.” A trailblazer at heart, Davis feels compelled to make sure everyone knows that hospice care is available and that they’re entitled to it. She did that in West Virginia: Hospice Care Corporation is the largest hospice in the state, serving 12 counties. “I feel people should get the care they need – the right patient, the right care, the right time,” she noted. In 2006, inspired by her success in building a solid hospice foundation in West Virginia, Davis moved to Washington, D.C., to help Capital Caring with its goals. Davis led with her vision of developing a strong hospice in the nation’s capital – one that could serve as an example to the country for how hospice care should be. “We went to work right away to figure out how to expand access to hospice care and ensure we were providing the highest quality care available,” she said. In the years since, Davis has led Capital Caring in tremendous growth, doubling the number of patients and families the organization serves. Davis credits success to a focus on quality, outcomes, and accountability. “We’ve been very innovative,” said Davis, who is past president of the WVU School of Nursing Alumni Association. “That’s something I encourage nurses to do – think out of the proverbial box. Think about ways you can improve how people are cared for, the way systems run. Nurses are so good about that because they’re so resourceful.” In 2008, Davis and Hospice Care Corporation created at the WVU School of Nursing the first national endowed lectureship focused on pain and palliative care – the Perry G. Fine Pain and Palliative Care Lecture Series. The endowed lectureship is the only one in the country that partners a community-based hospice and a major university, bringing national and international pain management experts to the state. “We always reach out to students because it’s nationally known that there’s not enough teaching in hospice and palliative care for medical and nursing students,” explained Davis, who is a member of the WVU Alumni Association Board of Directors. “Hospice is palliative care, but not all palliative care is hospice care. Palliative care is about pain and symptom management. That can and should be carried out while people are going through active treatment. When things are coming to an end and cure is no longer a realistic goal, there is always more we can do to reduce the burden of advanced illness for both patient and family. Comfort, support, and closure are principle goals of hospice care. “A person is not just made up of a biological being in the disease state, but there’s the psychosocial part, the spiritual part that needs to be attended and nurtured as well,” she added. “Most people, if they were to describe where they want to be at the end of life, they want to be at home, wherever they call home.” Nurses, Davis stressed, are an integral part of the interdisciplinary team that provides palliative and hospice care. “There is an incalculable value of bedside nursing,” Davis said. “Being mindful of patients and their families is at the core, always, of everything we do. When time is of the essence – when you have more yesterdays than tomorrows – then you don’t want people wasting your time. You want your issues addressed by some great people who deliver TLC.” How does someone who’s dedicated her life’s work to hospice care stay positive? “People ask, ‘Isn’t that depressing?’” Davis recalled. “I’ve always focused on the honor and the privilege to learn the patient’s story. I am inspired by those stories on a daily basis because families write in. People say, ‘I don’t know what we would have done without you.’ When you focus on that, you’re repeatedly just filled up with inspiration and great desire to change the course of despair and suffering for people.” For more information: Contact: Tara Curtis, 304-581-1772 This e-mail address is being protected from spambots. You need JavaScript enabled to view it April Henry